You'll need to wait a few minutes and/or clear your browser's cache after disabling the VPN for this to take effect. If you're using a VPN or proxy service and are in the UK, try disabling it to see if that helps. Using a VPN or proxy? Try disabling it.The BBC iPlayer app is only available to people using the UK Google Play Store, so if you've changed the ' Country and Profile' in the Play Store to a different country, this will affect downloading or upgrading BBC iPlayer.
We understand that some Android users are unable to upgrade to the latest version of BBC iPlayer from the Google Play Store.
